Privacy Policy

Last Updated: March 9, 2025

Welcome to KiwiQ AI

Welcome to KiwiQ AI. This Privacy Policy explains how KIWIQ Inc. dba KiwiQ AI ("KiwiQ", "Company", "we", "us", or "our") collects, uses, discloses, and otherwise processes personal information in connection with our websites and the related content, platform, services, products, and other functionality offered on or through our services (collectively, the "Services"). This Privacy Policy also addresses our compliance with the platform policies of services we integrate with, including LinkedIn.

1. What is Personal Information?

When we use the term "personal information" in this Privacy Policy, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes "personal data", "personal information," or "personally identifiable information."

2. Our Collection and Use of Personal Information

Personal Information Collected from You

We may collect the following categories of personal information submitted to us by individuals through the Services:

  • Contact Information, including first and last name, email address, phone number, and communication preferences. We use this information to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

  • Account Information, including first and last name, email address, password, profile information, and any other information you provide to us. We use this information to administer your account, provide you with the relevant service and information, communicate with you regarding your account and your use of the Services, and for customer support purposes.

  • LinkedIn Profile Information: When you connect your LinkedIn account to our Services, we receive profile data, connection information, and analytics data that you explicitly authorize us to access through the LinkedIn API. We only request the minimum necessary permissions required to provide our Services. We use this information solely to provide our core Services, which include analyzing your LinkedIn presence, suggesting content, and helping you manage your LinkedIn activities in accordance with LinkedIn's platform policies.

  • Content and Activity Information, including any content you create, upload, or generate through our Services, as well as your interactions with our platform. We use this information to provide you with the Services and improve your experience.

  • Payment Information. If you sign up for one of our Services requiring payment (i.e., subscription), we collect the information provided in connection with such payment. Please note that we use third-party payment processors to process payments made to us. As such, we do not retain any personally identifiable financial information in connection with payment transactions, such as credit card numbers.

  • Communications Information, including information provided in custom messages sent through our online forms, in chat messages, or to our email addresses. We use this information to investigate and respond to your inquiries, to communicate with you, to enhance the services we offer to our users, and to manage and grow our organization.

Personal Information Automatically Collected

As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, such as:

  • Log Data, including internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, date/time of visit, and any errors that may occur during the visit to our Services.

  • Analytics Data, including information about how you use our Services, such as the pages you view, links you click, features you use, and time spent on our platform.

  • Location Data, such as general geographic location that we or our third-party providers may derive from your IP address.

We and our third-party providers may use cookies or similar tracking technologies to collect this personal information. We use this information to distinguish you from other users, monitor and analyze how you use our Services, enhance your user experience, and improve our Services.

Personal Information from Third Parties

We also obtain personal information from third parties, which we often combine with personal information we collect either automatically or directly from you. This includes:

  • LinkedIn Platform: When you connect your LinkedIn account to our Services, we receive information from LinkedIn according to the permissions you grant. This may include profile information, connection data, content you've posted, and analytics data related to your LinkedIn activity.

  • Service Providers: Our service providers that perform services solely on our behalf collect personal information and often share some or all of this information with us.

  • Business Partners: We may receive your information from our business partners, such as companies that offer their products and/or services on our Services.

3. Additional Uses of Personal Information

We may use personal information we collect to:

  • Fulfill or meet the reason the information was provided, such as to deliver the Services you have requested;

  • Manage our organization and its day-to-day operations;

  • Connect to your LinkedIn account and perform actions you authorize us to take on your behalf;

  • Analyze your LinkedIn presence and provide insights and recommendations;

  • Create, suggest, and schedule content for your LinkedIn profile;

  • Monitor and analyze your LinkedIn performance metrics;

  • Verify your identity and entitlement to products or Services;

  • Communicate with you, including via email, text message, social media and/or telephone calls;

  • Market and advertise our products or services that may be of interest to you;

  • Improve and personalize our Services;

  • Conduct research and analytics on our customer base and our Services;

  • Help maintain the safety, security and integrity of our Services, technology assets and business;

  • Enforce our Terms of Service, resolve disputes, and protect our business interests;

  • Prevent, investigate or provide notice of fraud or unlawful or criminal activity;

  • Comply with contractual and legal obligations and requirements;

  • For any other lawful purpose, or other purpose that you consent to.

LinkedIn Platform Specific Data Usage

In accordance with LinkedIn's Platform Policies and Terms of Service:

  • We only access, store, and use LinkedIn data for the specific purposes that are:

    • Disclosed in this privacy policy

    • Consistent with LinkedIn's terms and policies

    • Expressly authorized by you when connecting your LinkedIn account

  • We do not use LinkedIn data to:

    • Contact individuals outside of LinkedIn except as authorized by you

    • Create, modify, or manage LinkedIn profiles or connections without your explicit instruction

    • Store LinkedIn data longer than necessary to provide our Services

    • Transfer LinkedIn data to third parties except as necessary to provide our Services and as permitted by LinkedIn's policies

  • You retain complete control over the LinkedIn connection and can revoke our access at any time through LinkedIn's security settings or your KiwiQ account settings.

4. LinkedIn Platform Guidelines Compliance

When you connect KiwiQ AI with your LinkedIn account, you grant us specific permissions to access certain information and perform certain actions in accordance with LinkedIn's User Agreement, Privacy Policy, and Platform Policies.

LinkedIn Data Access and Use

  • Limited Use: Our use and transfer of information received from LinkedIn APIs adheres to the LinkedIn API Terms of Service, including the Limited Use requirements. We only use LinkedIn data to provide the functionality you specifically authorize.

  • Minimum Necessary Access: We request only the minimum necessary permissions required to deliver the specific Services you use. For transparency, here are the types of LinkedIn data we may access based on your authorization:

    • Basic profile information (name, headline, profile photo)

    • Content you've published on LinkedIn

    • Analytics related to your LinkedIn content performance

    • Connection information (when necessary for specific features)

  • Actions on Your Behalf: When you authorize specific features, we may post content or take other actions on your behalf. Before any such action:

    • We will clearly inform you about what actions will be taken

    • We will obtain your explicit consent for each type of action

    • You can review and modify any content before it is posted

  • Data Retention: We only store LinkedIn data for as long as necessary to provide our Services, typically no longer than the duration specified in LinkedIn's Platform Policies. When you disconnect our application or terminate your account, we stop accessing your LinkedIn data and delete or anonymize previously collected LinkedIn data in accordance with LinkedIn's requirements.

  • No Misrepresentation: We never misrepresent our relationship with LinkedIn. KiwiQ AI is not affiliated with, endorsed by, or sponsored by LinkedIn. We are an independent company that integrates with LinkedIn's platform to provide our Services.

Your Control Over LinkedIn Data

  • You can disconnect KiwiQ AI from your LinkedIn account at any time:

    • Through our platform under Account Settings > Integrations

    • By contacting our support team (On below mentioned contact details)

  • When you disconnect:

    • We immediately cease accessing your LinkedIn data

    • We delete or anonymize previously collected LinkedIn data in accordance with LinkedIn's requirements and our data retention policies

    • Any scheduled or automated activities related to your LinkedIn account will be canceled

5. Our Disclosure of Personal Information

We may share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties, as follows:

LinkedIn Data Sharing Restrictions

In compliance with LinkedIn's Platform Policies:

  • We do not disclose LinkedIn data to third parties except as necessary to provide our Services and as permitted by LinkedIn's policies.

  • When we do share LinkedIn data with service providers, we ensure they are contractually bound to the same restrictions and protections we maintain.

  • We never sell LinkedIn data or use it for advertising purposes outside the scope of our Services.

Other Third-Party Sharing

  • Service Providers: We share personal information with third parties who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, and customer service.

  • Business Partners: We may share limited personal information with our business partners that provide complementary services or integrations with our platform.

  • Business Transactions: We may disclose personal information in connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

  • Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities.

  • Protection of Rights: We may disclose personal information to protect or enforce our rights, privacy, safety, or property, or that of our customers or others.

  • With Your Consent: We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction. For example, with an individual’s consent we may post their testimonial on our websites or Service-related publications.

6. Data Protection Mechanisms

We take the security of your personal information very seriously and implement various measures to protect it:

  • Encryption: All sensitive data transmitted between your browser and our servers is encrypted using industry-standard encryption protocols (e.g., SSL/TLS).

  • Access Controls: Only authorized personnel have access to sensitive data, with role-based access controls in place.

  • OAuth Security: When connecting to LinkedIn, we use secure OAuth protocols to ensure your credentials are never stored by KiwiQ AI.

  • Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

  • Incident Response: We have an incident response plan to address potential data breaches promptly and effectively.

7. Your Rights and Control Over Your Information

You have several rights and control options regarding your personal information:

  • LinkedIn Connection Management: You can disconnect KiwiQ AI from your LinkedIn account at any time through our platform or by revoking access via LinkedIn's security settings.

  • Account Preferences: You can update your account preferences, including what data we collect and how we use it, through your account settings.

  • Communication Preferences: You can opt out of marketing communications by clicking the "unsubscribe" link in our emails.

  • Data Access and Deletion: You can request access to your personal information or request deletion of your account and associated data by contacting us (on below mentioned contact details).

  • Cookies and Tracking: You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Services.

8. Children's Personal Information

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe we have collected information from your child, please contact us (on below mentioned contact details).

9. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through the Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. may be different from those of your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Last Updated" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address, by prominent posting on our Services, or through other appropriate communication channels.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: raunak+privacy@kiwiq.ai

KiwiQ Inc.

903 Sunrose Ter, 312

Sunnyvale, CA 94086

+1(551) 232-4346